Manage every type of partner in your Microsoft Dynamics 365 ecosystem
Power PRM was created from real-life CRM and PRM implementations for large, international organizations. It’s fully scalable for large and small organizations and fully adaptable for any specific requirements.
With native integrations with Microsoft Office, no-code automations and Agentic AI readiness it fulfills the perspective for New Generation – Agentic driven PRM solutions
It was created, by design, for Microsoft Dynamics 365 by the Netwise Group – a multiple Microsoft Partner of the Year (ranked Top 1% globally of Microsoft Business Applications partners).
Two perspectives. Application for Partner Team and Integrated Partner Portal
PowerPRM App
Organization Perspective
Zbuduj jedno wiarygodne źrodło prawdy o wszystkich twoich partnerach. Kontroluj procesy pozyskania i onboardingu, scoringu i certyfikacji szkoleń. zarządzaj budżetami. Udostępniaj leady i angażuj partnerów do wspólnych działań sprzedazowych poprzez komunikację 1:1 oraz wspólne kampanie.
PowerPRM Partner Portal
Partner Perspective
Zaangażuj Partnerów do wspólnych działań poprzez dostep do bezpiecznego i dedykowanego portalu. Maksymalizuj Parntner Experience łatwo udostępniając materiały szkoleniowe, formularze i dokumenty, procesy rejestracji leadów i szans sprzedazy.
Supporting complete partner journey
New Partner acquisition and onboarding
Goals and KPI setting and definition
Partner Data management with 360-degree view
Communication and cooperation via Portal
Partner issues
and requests handling
Data analysis, reports and BI visualisation
Co-Selling support and MDF management
Document and knowledge base sharing
Planning training, visits & site audits
Goals setting and sales results tracking
Increase engagement with surveys and gamifications
Identify and manage partners' growth potential
Partner Acquisition & Onboarding
A reliable history of potential partners qualification
Shorter, scalable, and repeatable acquisition and onboarding processes
Enhanced partner experience and engagement
Register and verify a potential partner
The process of registering a potential partner in PowerPRM is flexible and customizable, depending on factors such as the type of partner. Applications can be submitted manually by the Partner Acquisition Team, via web forms, or through integrations with external systems. Each application is verified for completeness and quality. The system eliminates duplicates and quickly acquires additional information, minimizing the risk of errors and misunderstandings.
During verification, PowerPRM distinguishes valuable applications from random ones and assigns them to a dedicated process for the appropriate type of potential partner. Additionally, PowerPRM supports handling potential partners with complex organizational structures by identifying relationships and links between companies.
PowerPRM ensures data centralization, facilitating application management and further analysis. The result is a structured, scalable registration process that provides a solid foundation for subsequent stages of cooperation.
Qualify a potential partner
Partner qualification in PowerPRM is based on your company’s defined criteria for its partner program, such as typology, segmentation, and regionalization. Checklists, audits, and document management (e.g., NDA handling) support this process, guaranteeing compliance and transparency. The system assigns the appropriate partner type and segment, allowing you to personalize processes and cooperation.
Qualification may include an analysis of key parameters, such as business potential, compliance with company values, and technical competence. With the right analytical tools, you can quickly evaluate and compare applications and select the most promising partners. PowerPRM also supports document management, enabling the efficient processing of contracts and other formalities.
The result is efficient partner selection, which improves network quality and minimizes the risk of failed implementations.
Perform onboarding
The partner onboarding process at PowerPRM is comprehensive and may include a checklist of tasks, access to training materials and the Knowledge Base. Partners receive support in implementing business processes, setting KPIs, and becoming familiar with the necessary tools for effective cooperation.
PowerPRM automates communication, sends reminders about key deadlines, and enables you to monitor implementation progress. The onboarding process is tailored to the type of partner and can be repeated as needed to increase the effectiveness of implementation. PowerPRM provides access to training, documentation, and technical support, shortening the adaptation time and improving the quality of the relationship. Partners can be involved in the onboarding process through the Partner Portal, further increasing the effectiveness of implementation.
The result is a scalable, repeatable process that allows for the quick onboarding of new partners, minimizes the risk of errors, and provides opportunities for future optimization based on experience. This enables organizations to develop their partner networks dynamically while maintaining high standards of cooperation.
Partner Management
Increased partner experience and engagement
Automated processes, campaigns and workflows
Improved partner segmentation, data quality and control over partner activities
Upgrade your partners
PowerPRM enables the dynamic assignment of partners to the appropriate tier (e.g., Silver, Gold, or Platinum) based on clearly defined criteria and monitored indicators. The system automates one-time and recurring status changes and provides full documentation and decision history. These features motivate partners to develop and reach new levels of cooperation, resulting in greater commitment and better business results.
PowerPRM enables analysis of the effectiveness of individual tiers and identification of the best- and worst-performing partners. The entire process is transparent and easy to audit, building trust and supporting long-term cooperation. Automatic notifications and checklists facilitate status change management and communication with partners.
Manage shared processes
PowerPRM enables the effective management of joint processes with partners, including development projects, certifications, audits, and marketing activities. The platform offers tools for planning, implementation, progress monitoring, managing documentation and tasks, and direct and mass communication.
Through the Partner Portal, partners can initiate, track, and engage in processes; submit applications; and access training and marketing materials. The system automates repetitive activities, increasing efficiency and minimizing the risk of errors.
PowerPRM also provides tools for reporting on and analyzing the effectiveness of joint activities, as well as for identifying areas for optimization. As a result, cooperation with partners becomes more transparent, organized, and focused on achieving common goals.
Support partners at every stage
PowerPRM partner support for solving problems is based on a dedicated ticket module that enables the quick registration, monitoring, and resolution of tickets at every stage of the partner lifecycle. The system allows you to define service level agreement (SLA) levels and priorities and automatically assign tickets to the appropriate individuals or teams. Each ticket contains a complete history of actions and interactions, facilitating the analysis of problem causes and the implementation of corrective measures.
Through the Partner Portal, partners can track ticket statuses, communicate with the support team, and access the knowledge base. The transparency and automation of the process reduce response times and provide partners with additional support, ultimately contributing to a significant improvement in the quality and effectiveness of end-customer service.
Distribute funds
PowerPRM’s fund distribution process is fully transparent, enabling efficient management of budgets, grants, and incentive projects. The system allows for precise tracking of fund allocation, monitoring of expenses, and reporting in accordance with regulatory and internal requirements.
Through the Partner Portal, partners can access information about available funds, application status, and settlement history. This builds trust and facilitates planning.
PowerPRM supports the automation of expense approval, settlement, and documentation processes, minimizing errors and delays. The system allows users to create dedicated incentive programs that motivate partners to achieve set business goals. As a result, fund distribution becomes effective and transparent, supporting the development of the partner network.
Partner Deals & Co-sell
Partner pipeline predictability
Eliminated risks of channel conflicts
Dierct and indirect sales processes and performacne data in a single place
Distribute and monitor leads
PowerPRM covers the lead distribution process from two perspectives: the head office and the partner. The system enables indirect and direct channel participants to report leads and supports proper distribution. This ensures full control over the flow of sales topics, eliminating channel conflicts and the risk of duplication while ensuring that each sales opportunity goes to the most appropriate partner.
PowerPRM enables clear definition of distribution rules, transparent processes, and tracking of lead history. Partners can rest assured that their submissions are secure and that the system safeguards their interests against unfair competition or topic takeover by other ecosystem participants.
Process automation shortens response times and increases the efficiency of lead handling. As a result, lead distribution becomes scalable and repeatable, allowing for increased sales in the partner network.
Register & Execute joint deals
In PowerPRM, sales are based on close cooperation and communication between headquarters and partners, supported by dedicated tools and processes. The system allows both headquarters and partners to register and manage deals, providing a shared view of progress and roles within each sales process.
PowerPRM provides partners with knowledge, best practices, and presales process support, increasing the effectiveness of their activities and enabling them to implement even complex sales projects. PowerPRM coordinates activities of multiple partners on a single deal. The entire process is transparent and easy to report on, whether we are carrying out sales activities in the direct channel or in the indirect sales channel.
The system supports the use of incentives to motivate partners to actively participate in sales. Process automation and integration minimize errors and speed up transaction completion. With PowerPRM, joint sales mean greater efficiency, better results, and real support for partners.
Manage renewals
PowerPRM provides partners with advanced support for managing renewable services and products. The system allows partners to monitor deadlines, receive automatic reminders, and analyze the risk of end-customer churn.
Partners are involved in the renewal process and receive the necessary information and tools to act proactively. PowerPRM facilitates communication with customers, planning of actions, and analysis of the effectiveness of initiatives. These features allow partners to maintain customer relationships more effectively and minimize the risk of losing contracts.
The system also supports reporting and analyzing renewal rates to allow for continuous process improvement. With PowerPRM, renewal management means greater revenue predictability and stability in partner relationships.
Partner 360 view
A single source of truth about any managed partner
A perfect workspace for 1:1 partner collaboration and business planning
Back-to-back integrated with Partner Portal with any process or data
Use data collected in one place
The Partner 360 View provides a single, consistent source of knowledge about each partner by gathering all key data in a structured form. All information related to a partner is available in one place. This includes registration data, contact details, employees, projects, co-sell activities, ongoing deals, and operational and marketing activities. This allows the Partner Development Manager to quickly find the necessary information to carry out their tasks.
PowerPRM also provides a history of cooperation and complete activity timelines, enabling you to understand the business context and predict next steps. Built-in alerts, reminders, and automatic notifications support priority management and eliminate the risk of oversights. The integrated data view facilitates analyzing partner potential, identifying risks, and making decisions based on reliable information.
As a result, the organization gains full control over the relationship and can establish more informed, predictable, and scalable collaboration processes.
Manage documents
PowerPRM allows you to fully manage all files related to potential and existing partners. Documents are organized and categorized properly, and are always available in the context of a specific partner. This significantly speeds up teamwork. The system supports version control, expiration date management, contract renewals, and reminders for expiring documents. It also facilitates process-driven updates.
PowerPRM also allows you to record key contract findings and store audit, training, and operational documents. This gives teams a single repository that is always up to date, eliminating the risk of chaotic file circulation. The entire system is integrated with business processes. Documents support onboarding, partner qualification, certification processes, audits, and sales activities.
The result is predictability, compliance, and full transparency when working with documentation.
Analyze, report, improve
PowerPRM offers extensive reporting and analysis capabilities, all based on a single, comprehensive database that is shared with other Dynamics 365 solutions.
Customized dashboards allow users and managers to monitor key performance indicators, such as partner activity, sales results, and the quality of operational processes. Native integration with Power BI enables the creation of cross-sectional reports that combine direct and indirect channel data, eliminating information silos.
Data is presented clearly and allows for the quick identification of deviations, bottlenecks, and areas for improvement. The system supports fact-based decision-making in the context of both a single partner and the entire ecosystem. Organizations can build continuous improvement processes, verify the effectiveness of initiatives, plan activities more effectively, and predict the impact of decisions on results. These capabilities make PowerPRM a tool for actively managing the development of the partner network.
We will help you effectively manage your company's partner network.
Contact PowerPRM and our experts will advise you on how to efficiently coordinate collaboration with partners in line with your organization’s strategy and values.
